It's just crazy that whole internet mob mentality. People who would never dream of saying the things they say and acting the way they act "in real life" are some batshit crazy witches when they start typing in that little box. I really don't get it. People are free to think I'm a horse's ass but I'm the same horse's ass online as I am if you were standing in front of me. I've certainly had my witchy moments...case in point, my witchy little fit on the CVS facebook thread when they decided to be our babysitter and ID for nail polish remover. Not one of my finer moments, certainly, but I would have said the exact same thing if the CEO was standing a foot away from me.
But for real...have you ever seen the mommy bloggers descend on someone who pisses them off? Scary stuff.
Quote:
Originally Posted by BeautyInfinitum /img/forum/go_quote.gif
Coming out of lurk mode. I signed up for September and while I was disappointed to hear it would be delayed, I'm glad it's because Bondi doesn't want to send out subpar product. I'm funemployed so $20 can be a splurge, though I'm happy spending it if the products deliver! I've only heard good things about Bondi's formula and I'm impressed they have high standards.
I'm friends with some small business owners and I've seen similar circumstances happen to them that I think happened on Bondi's fb page. I didn't see the posts myself, but judging from what has been written here, it all sounds very familiar. It's a difficult situation because it's so nice to have the personal experience Bondi and other small businesses deliver, but one misinterpreted or badly written post can set people off. I don't know what all was written and I'm guessing both parties made mistakes, but I can see that Richard, et al, are treating all missteps as ways to learn to improve their service.
A friend of mine who has a small business once had an argument with someone in a private group (under her personal fb account) because the person felt my friend was being rude. The whole thing escalated with other people jumping in, making false claims and claiming my friend was a bully. Through the power of social media and blogs, uninvolved people saw their side without knowing the full context and decided to boycott my friend's company. All of that over a dumb thread, which just shows how people can overreact when they feel a company owner is being rude to them. It's ridiculous and further proves to me how important it is to find both sides to every story, and CONTACT the company in question if there are any misgivings!
Anyway, I'm looking forward to the box. I don't need the polish right away, and I'm treating the wait as just more time to grow out my nails to wear the polishes at their best.
Signed,
A less crazy Canadian
/emoticons/
