Someone stole my popsugar box and a sephora order off of my porch on Friday, WHEN MY HUSBAND WAS HOME! I'm so mad and slightly heartbroken. Has anyone ever dealt with this, and did popsugar send you another box??
Oh no!! I'm sorry someone stole your packages. It's a problem in the city where I live and people have started installing front porch security cameras. Even though I live in a condo behind a coded gate, all my packages are shipped to work because I've seen people scale the gate before.Also, I live in a well off, safe area, so this blows my mind even more, what dicks! Beware ladies, package theft is huge this time of year!
I'm going through the same thing, except my area is well...not the greatest. Not the worst but not the best either. I have everything sent to work and anything sent to my apartment is held at the post office. I've been to my post office several times to complain. They know me and my address before I get to the front of the line.Also, I live in a well off, safe area, so this blows my mind even more, what dicks! Beware ladies, package theft is huge this time of year!
Mine is slow this month too. The label was created on 11/5, I received shipping notification on 11/10, the box didn't move until 11/12 and will be here Wednesday.I just checked and my label was created on Nov 9th. My past boxes have never sat there for an entire week before being picked up. Has anyone had this happen?
ok at least I am not alone. I guess I will wait a few more days before contacting Popsugar to check on the status.Mine is slow this month too. The label was created on 11/5, I received shipping notification on 11/10, the box didn't move until 11/12 and will be here Wednesday.
. Mine arrived cracked too, and I was also told they are on back order. They also said I should have a new one in 2 weeks.My candle arrived broken. Anyone else? I emailed them for a replacement but they said it was back ordered.
Good luck with that... I had the FAB cream with the "plastic" pieces in it and they said they would send a new one. Never did contacted them and they said it's all gone now so too bad. Didn't offer anything as a replacement.. Mine arrived cracked too, and I was also told they are on back order. They also said I should have a new one in 2 weeks.
Wow, if they didn't have anything to replace it with they could have a least offered you some type of credit! My box will be here today, hopefully nothing is broken.Good luck with that... I had the FAB cream with the "plastic" pieces in it and they said they would send a new one. Never did contacted them and they said it's all gone now so too bad. Didn't offer anything as a replacement.
I was so p@#$%#$ but I keep subbing since I do love the boxes most of the time.Wow, if they didn't have anything to replace it with they could have a least offered you some type of credit! My box will be here today, hopefully nothing is broken.
That's crap, they should have taken care of you. They were good about replacing 2 items out of my Neiman Marcus box last year though, so hopefully it will be the same experience. If not, I will stalk them until they do, lol.Good luck with that... I had the FAB cream with the "plastic" pieces in it and they said they would send a new one. Never did contacted them and they said it's all gone now so too bad. Didn't offer anything as a replacement.
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