Quote: Originally Posted by dousedingin /img/forum/go_quote.gif
My biggest issue with lip Factory is that since I've joined, I went from getting my boxes around the 15th,to getting them around the 25th (and continues to delay 1-2 days further than the month prior). I don't know why it's changed but I feel like they might be spreading themselves thin with growth and allowing customization.
I have also noticed that t seems like more and more people are having issues on their Facebook page with not getting their packages when expected, not getting responses to their emails and not getting the promised replacement items the following month. It is making me wonder about the stability of the company. They seem to be at a minimum poorly managed. And it is possible they are floundering. But that is just my perception. I could be totally off base.
And then my Feb box, which was the third in a row that I was completely disappointed in, arrived on Fri afternoon. By Saturday morning I had been charged for March. I didn't even have 24 hours to decide if I wanted to continue for another month.
My biggest issue with lip Factory is that since I've joined, I went from getting my boxes around the 15th,to getting them around the 25th (and continues to delay 1-2 days further than the month prior). I don't know why it's changed but I feel like they might be spreading themselves thin with growth and allowing customization.
I have also noticed that t seems like more and more people are having issues on their Facebook page with not getting their packages when expected, not getting responses to their emails and not getting the promised replacement items the following month. It is making me wonder about the stability of the company. They seem to be at a minimum poorly managed. And it is possible they are floundering. But that is just my perception. I could be totally off base.
And then my Feb box, which was the third in a row that I was completely disappointed in, arrived on Fri afternoon. By Saturday morning I had been charged for March. I didn't even have 24 hours to decide if I wanted to continue for another month.